Write Complaint Letter

Write an effective complaint/complaint letter: **Problem:** [[PROBLEM]] (Defective product / Poor service / Incorrect billing / ...) **Company:** [[COMPANY]] **Date & reference number:** [[REFERENCES]] **Already undertaken:** [[PREVIOUS_STEPS]] **Desired resolution:** [[GOAL]] (Refund / Replacement / Rectification / Compensation) Structure: 1. Facts: What exactly happened? (facts, no emotions) 2. Legal basis: briefly mention (warranty, consumer protection) 3. Concrete demand with deadline 4. Announcement of next steps (consumer advice center, ombudsman, legal action) Tone: firm, factual, polite but clearCopy